FAQ
Frequently Asked Questions
Everything you need to know about DHATS Coffee, our beans, gift bundles, syrups, and delivery.
Coffee Beans
What kind of coffee does DHATS Coffee sell?
DHATS Coffee serves coffee beans made for home peeps — people who enjoy brewing coffee at home. Our coffees range from familiar, comforting profiles to more expressive beans with playful tasting notes.
Are your coffee beans suitable for home brewing?
Yes. Our coffee beans are selected with home brewers in mind. They can be used for espresso, latte, drip, and everyday home coffee routines, depending on the coffee profile.
How do I choose the right coffee?
Start with the tasting notes. If you enjoy something comforting, choose chocolatey, nutty, or caramel-like profiles. If you want something brighter or more playful, choose fruity or floral notes.
Do you sell whole beans or ground coffee?
For now, our focus is coffee beans. If grinding options are available for a product, it will be stated clearly on the product page.
Brewing & Storage
How should I store my coffee beans?
Keep your coffee beans in a cool, dry place, away from direct sunlight, heat, and moisture. Once opened, seal the bag properly or store the beans in an airtight container.
How soon should I use the coffee after opening?
For the best experience, use your coffee within a few weeks after opening. Freshness, aroma, and flavour are usually better when the coffee is enjoyed consistently after opening.
Can beginners buy from DHATS Coffee?
Yes. DHATS is made for home peeps, whether you are just starting or already enjoy experimenting with coffee at home.
Orders & Shipping
Where is DHATS Coffee based?
DHATS Coffee is a Singapore-based coffee company made for home brewers and coffee peeps.
Do you deliver in Singapore?
Yes. Delivery details, fees, and available shipping options will be shown during checkout.
Do you ship internationally?
International shipping availability may depend on the product and destination. Please check the checkout page or contact us before ordering if you are outside Singapore.
Can I change my order after placing it?
Please contact us as soon as possible. If the order has not been packed or shipped, we will try our best to help.
Gift Bundles
What is included in the DHATS Gift Bundle?
Each DHATS Gift Bundle includes our barista handpick (1) ready-to-drip coffee pack, your selected ceramic drinkware, an optional gift card, and a personalized message card.
Can I choose the coffee in the gift bundle?
Yes. If the gift bundle product page shows coffee selection options, you can choose your preferred coffee before adding it to cart.
Can I add a gift message?
Yes. You can write a personalized message card when ordering the gift bundle.
Can I choose the ceramic drinkware?
Yes. Available drinkware options will be shown on the gift bundle product page.